Website Terms & Conditions

1. About These Terms

Welcome to Leading Through Menopause™.

These Terms & Conditions govern your access to and use of our website, articles, reflective assessments, downloadable resources and other content and services made available through www.leadingthroughmenopause.com.

Leading Through Menopause™ is a registered Australian business name operated by Michelle Chant as a sole trader.

ABN: 97 281 620 030
Location: Canberra, Australian Capital Territory, Australia
Email: [email protected]

In these Terms, "we", "us" and "our" refer to Michelle Chant trading as Leading Through Menopause™.

By accessing or using our website, you agree to these Terms to the extent permitted by applicable law.

If you do not agree with these Terms, please discontinue use of the website.

2. Purpose of Our Website

Leading Through Menopause™ provides evidence-informed perspectives, educational content, reflective tools and opportunities for personal and professional development.

Our content explores topics including menopause, identity, leadership, wellbeing, relationships, personal change and future direction.

The website is intended to encourage informed reflection, learning and exploration.

Information provided through our website is general in nature and may not be appropriate for every individual's circumstances.

3. Educational and Informational Content

Articles, newsletters, guides, resources, assessments and other materials published by Leading Through Menopause™ are provided for general educational and informational purposes.

Although we aim to draw on credible research, professional experience and relevant evidence, information may evolve as new research becomes available.

We do not guarantee that all content will remain current, complete or suitable for every individual.

You are responsible for considering how information may apply to your circumstances and seeking appropriate professional advice where necessary.

4. Health and Wellbeing Information

Leading Through Menopause™ is not a medical or clinical service.

Our website content, reflective tools, educational programs and coaching services are not intended to diagnose, treat, cure or prevent any medical or psychological condition.

Nothing on this website should be interpreted as a substitute for advice from a qualified healthcare professional.

If you have concerns about your physical or psychological health, symptoms, treatment or medication, we encourage you to consult an appropriately qualified healthcare practitioner.

You should not disregard professional medical advice or delay seeking treatment because of information published on this website.

5. The Next Chapter Audit™

The Next Chapter Audit™ is a reflective self-assessment developed to support personal understanding and exploration.

It invites participants to consider aspects of their identity, leadership, energy, capacity, relationships, wellbeing and future direction.

The Audit uses structured statements, scoring rules and reflective interpretations to generate personalised results.

These results are intended to encourage reflection and are not:

• Medical or psychological diagnoses.
• Clinical assessments.
• Scientifically validated measures of leadership performance.
• Predictions of future health, career or personal outcomes.
• Professional recommendations tailored to every participant's individual circumstances.

Audit results should be interpreted as prompts for reflection rather than definitive conclusions.

Participation is voluntary.

Personal information collected through the Audit is handled in accordance with our Privacy Policy and applicable privacy requirements.

6. Coaching, Courses and Educational Programs

Leading Through Menopause™ may offer individual coaching, group programs, courses, workshops, facilitated conversations and other educational experiences.

These services are designed to support reflection, learning, leadership development and personal or professional exploration.

Coaching is a collaborative process and does not guarantee any particular personal, professional, financial or health outcome.

Participants remain responsible for their own decisions and actions.

Specific services may be subject to additional terms relating to eligibility, scheduling, fees, participation, confidentiality, cancellation and refunds.

Any applicable additional terms will be communicated before a booking or purchase is completed.

Where additional service-specific terms apply, they operate alongside these Website Terms & Conditions.

7. Digital Products and Downloadable Resources

We may provide free or paid digital resources, including guides, journals, worksheets, checklists, educational materials and other downloadable products.

Unless expressly stated otherwise, these resources are provided for personal, non-commercial use.

Purchasing or downloading a resource does not transfer ownership of the underlying intellectual property.

You must not reproduce, distribute, resell, sublicense or commercially exploit our materials without prior written permission, except where permitted by law.

Specific product descriptions and purchase conditions will be made available before purchase.

8. Bookings, Payments, Cancellations and Refunds

Where paid products or services are offered, applicable pricing, payment arrangements, delivery information and any service-specific booking or cancellation conditions will be disclosed before purchase.

Different conditions may apply to digital products, coaching sessions, courses, workshops, events and retreats.

Refunds and remedies will be provided where required under Australian Consumer Law and other applicable laws.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Additional cancellation or rescheduling conditions may apply to particular services and will be communicated before booking.

9. Intellectual Property

Unless otherwise stated, the content and materials available through Leading Through Menopause™ are owned by, licensed to or used with permission by Leading Through Menopause™.

This includes, where applicable:

• Website content and original articles.
• The Next Chapter Audit™ and its original assessment content.
• Original frameworks, models and methodologies.
• Guides, journals, worksheets and downloadable resources.
• Course and coaching materials.
• Original graphics, designs and brand assets.
• The Leading Through Menopause™ name and associated branding.

All rights are reserved to the extent permitted by applicable law.

You may view website content for personal use and share links to publicly available material.

You must not copy, reproduce, adapt, distribute, republish, sell or commercially exploit substantial portions of our original materials without permission, except where authorised by law.

Any third-party material remains subject to the rights of its respective owner.

10. Acceptable Website Use

When using our website, you agree not to:

• Engage in unlawful, fraudulent or misleading activity.
• Attempt to gain unauthorised access to our systems or information.
• Interfere with website security or functionality.
• Introduce malicious code or harmful technology.
• Use automated methods to extract substantial amounts of content without authorisation.
• Misrepresent your identity when making enquiries or registrations.
• Infringe intellectual property rights or the rights of others.

We may take reasonable steps to restrict access where necessary to protect the website, its users or our legal interests.

11. Information You Submit

You may submit information through contact forms, assessments, registrations or other interactive features.

You are responsible for ensuring that information you provide is accurate to the best of your knowledge and that you have the right to provide it.

Please avoid submitting unnecessary sensitive personal information through general enquiry forms.

You retain any rights you have in original content you submit.

You permit us to use submitted information to the extent reasonably necessary to respond to your enquiry, administer requested services or provide the functionality you have chosen to use, subject to our Privacy Policy and applicable law.

We will not publish identifiable personal reflections or testimonials without appropriate permission.

12. Third-Party Websites and Technology

Our website may contain links to third-party websites, publications, research and services.

These links are provided for convenience and informational purposes.

We do not control external websites and are not responsible for their content, availability or practices.

Leading Through Menopause™ uses third-party technology providers, including Ivorey, to support website functionality, forms, assessments and communications.

We may modify or replace service providers as our business evolves.

Your use of external websites or services may be subject to their own terms and privacy policies.

13. Privacy and Personal Information

We respect the privacy of individuals who interact with Leading Through Menopause™.

Personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

Our Privacy Policy explains what information we collect, why we collect it, how it may be used and disclosed, and how you can contact us about privacy matters.

You can access our Privacy Policy through the website.

14. Website Availability and Changes

We aim to maintain a reliable and accessible website.

However, we do not guarantee that the website or all features will be continuously available or free from interruptions, errors or technical issues.

We may update, modify, suspend or discontinue website content or features where reasonably necessary.

Where changes materially affect paid services or existing customer rights, we will address those changes in accordance with applicable contractual and legal obligations.

15. Responsibility and Liability

We take reasonable care in developing and providing our content, resources and services.

However, individual experiences and outcomes vary, and we do not guarantee any particular result from using our website, assessments, educational materials or coaching services.

To the extent permitted by law, we are not responsible for losses arising solely from reliance on general informational content without consideration of individual circumstances or appropriate professional advice.

Nothing in these Terms excludes, restricts or modifies rights or remedies available under Australian Consumer Law or other applicable laws where those rights or remedies cannot lawfully be excluded, restricted or modified.

16. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our website, services, legal obligations or business operations.

The current version will be made available on our website.

The date at the beginning of these Terms indicates when they were last updated.

Changes will apply prospectively, subject to applicable law and any existing contractual obligations.

17. Governing Law

These Terms are governed by the laws applicable in the Australian Capital Territory, Australia, subject to any mandatory laws that apply to users in other jurisdictions.

Any disputes will be addressed in accordance with applicable law.

Nothing in this clause limits rights or protections that cannot lawfully be excluded.

18. Contact Us

For questions about these Terms & Conditions, please contact:

Leading Through Menopause™
Operated by Michelle Chant
ABN 97 281 620 030
Canberra, Australia

Email: [email protected]
Website: www.leadingthroughmenopause.com